FAQs | Differential Edge

FAQs

If there are multiple orders and you want to search for a specific order, simply enter the order number in the search bar and it will show that order only.
The Inventory and stock out updates form a very important aspect of keeping the centralized inventory in line. Real time stock adjustments are reflected in the system. The inventory update task is scheduled for every 30 minutes.
When we click on “Add” the system will automatically add the inventory of that particular SKU and when we click on “Reject” it will NOT add the inventory because that product is not saleable now for whatever reason.
Order sync usually runs every 30 Minutes but if someone wants to see an order on real time, it can be run manually.
It usually takes 2 Minutes to update.
Go to the Active orders page and run the order sync manually, then wait for 5 minutes. The orders are present on Edge as the system runs order sync manually every 30 minutes.
Yes, Differential Edge provides the vendor panel.
Differential Edge is a cloud based inventory management and multichannel order management platform that helps sellers to accelerate their online business in a smarter way.
Yes, we provide 1 month trial period which helps the sellers to understand, benefits and get trained in differential edge, which helps them to accelerate their sales across the various sales channel.
We map the products with SKU Code in Differential edge with marketplace SKU’s code, ensuring a seamless mapping for your order processing along with inventory and pricing management.
If there are many orders and you want to search any particular order then simple enter the order number in search and it will show that order only.
The Inventory and stock out updates form a very important aspect of keeping the centralized inventory in line. The real-time stock adjustments are reflected in the system. The inventory update task is scheduled for every 30 min.
Orders sync usually runs in every 30 Min but if someone wants order on real-time he/she will have to run the order sync manually.